Managed Services reduce complexity for you
Microsoft offers countless tools and options for the digital workplace. It’s not easy to keep track of everything and use the various options to their full potential.
This is exactly what we aim to do with our Managed Services for Microsoft. We ensure an optimal setting and thus relieve your IT team enormously.
Our Managed Services for Microsoft offering
Whether Exchange, SharePoint, Teams or other applications – we can operate various Microsoft technologies as part of our Managed Service offering. We ensure their optimal use and thus keep your back free.
The following activities are usually part of our Managed Service offering:
Initial workshop
In an initial workshop, we determine the current status of your Microsoft technologies and identify optimization potential and best practices. On this basis, we determine the exact scope of services.
User roles and rights management
We create new users, manage their rights and assign them to existing or new groups. There is regularly something to do here.
Exchange Management
We create new mailboxes and manage existing ones. For example, we can grant new access or withdraw existing access. These tasks also occur on a regular basis.
Authentication Management
Authentication management When it comes to authentication, you can do a lot of things wrong – and a lot of things right. We make sure that your authentication procedure is exactly right for the respective context. This is how we reconcile security and usability.
Monitoring
We keep an eye on all reports and inform you about important topics as required. And we will give you an recommendation for action.
Proactive development
At regular intervals, we present identified problem areas, proposed solutions and recommendations. This also includes new trends and opportunities.
Microsoft Intune Management
We take care of the administration of users and devices in Microsoft Intune and the optimal design of device enrollment. You also don’t have to worry about managing configurations or publishing, deploying and managing applications.
Management of Microsoft Attestation & Information Protection
We check the trustworthiness of a platform and the integrity of the binary files executed on it. We also help to categorize the security of documents, emails, etc. that users can classify.
Management of the Microsoft Defender for Cloud Apps
We monitor security messages and help to protect data in cloud apps.
The right scope for your needs
With our Managed Service offers, you can choose from various packages and add optional modules as required.
Basic
Managed Services
Suitable for companies with <250 users
- 10 Service Credits = 2,5h per month
- Support 9/5
- 12 months contract term
Standard
Managed Services
Suitable for companies with >250 users
- 20 Service Credits = 5h per month
- Support 15/5
- 12 months contract term
Premium
Managed Services
Suitable for companies with >250 users and a need for extended support times
- 40 Service Credits = 10h per month
- Support 24/7
- 12 months contract term
Optional
Additional services
- Additional service credits
- Quarterly service review
- Monthly service review
Optional
Calculation according to price / device
Suitable for companies with >500 users
Calculation depending on the project size
Benefits of EBF's Managed Services
Clearly defined
Together, we define which tasks we should take on and make clear arrangements for this, which we secure with a service level agreement.
Transparent
We regularly provide you with an insight into the activities carried out and point out any problem areas identified.
Experienced
Thanks to our expertise, a standardized approach and large network, we can implement tasks quickly, efficiently and error-free and are informed of changes at an early stage. We also master a high level of complexity with ease.
Flexible and calculable
We support you in exactly the way you need – and that’s exactly what you pay for. There are no unnecessary costs. If necessary, you can easily adjust your quotas.
Successful
We know exactly what we are doing and implement requirements optimally and quickly. In this way, we contribute to a positive internal image of your IT department.
Boosting inovation
The resources freed up internally can be used to drive forward important topics and innovations. They create space for exciting activities.
