The right reaction if the worst comes to the worst
Cyber risks are one of the biggest risks for companies. There are more and more gateways, and attacks are becoming increasingly professional. It is therefore essential to take precautions, be vigilant and be able to react quickly if the worst comes to the worst. But what sounds so simple is not at all – especially in view of the multitude of tasks IT teams are confronted with and the growing shortage of skilled workers.
But we can reassure you: We have created a Managed Services for Security offering that gives your IT team a helping hand with these tasks so that you know exactly whether and how you need to respond.
Our Managed Services for Security offering
There are a variety of security solutions that help prevent and defend against cyber attacks. These include, for example, Microsoft Azure Sentinel, BlackBerry Cylance, Protect and Guard. We offer our Security Managed Services for all of these solutions.
The following activities are usually part of our Managed Service offering:
Initial workshop
In an initial workshop, we assess your security status and identify potential optimizations and best practices. This serves as the basis for defining the exact Managed Services.
Monitoring
We always keep an eye on the dashboard and monitor all security-relevant messages. We analyze them and check whether and how you should react to them.
Recommendations
We derive clear recommendations for you. So you know how to assess the risk and can take the right measures.
Configuration Management
We create response automatisms and define which events (e.g. a certain CVS score) are automatically notified or even patched. We record these mechanisms in a playbook and configure system groups, notification settings and manage the dashboards.
User and system administration
We define the authorization structure, distribute rights and create system groups.
Review and proactive development
In regular workshops, we discuss any security incidents and present identified problems along with the resulting recommendations. We advise you on new trends, technologies and opportunities.
The right scope for your needs
With our Managed Service offers, you can choose from various packages and add optional modules as required.
Basic
Managed Services
Suitable for companies with <250 users
- 10 Service Credits = 2,5h per month
- Support 9/5
- 12 months contract term
Standard
Managed Services
Suitable for companies with >250 users
- 20 Service Credits = 5h per month
- Support 15/5
- 12 months contract term
Premium
Managed Services
Suitable for companies with >250 users and a need for extended support times
- 40 Service Credits = 10h per month
- Support 24/7
- 12 months contract term
Optional
Additional services
- Additional service credits
- Quarterly service review
- Monthly service review
Optional
Calculation according to price / device
Suitable for companies with >500 users
Calculation depending on the project size
Benefits of EBF's Managed Services
Clearly defined
Together, we define which tasks we should take on and make clear arrangements for this, which we secure with a service level agreement.
Transparent
We regularly provide you with an insight into the activities carried out and point out any problem areas identified.
Experienced
Thanks to our expertise, a standardized approach and large network, we can assess security questions reliably and quickly.
Flexible and calculable
We support you in exactly the way you need – and that’s exactly what you pay for. There are no unnecessary costs. If necessary, you can easily adjust your quotas.
Successful
We know exactly what we are doing and implement requirements optimally and quickly.In this way, we contribute to a positive internal image of your IT department.
Boosting inovation
The resources freed up internally can be used to drive forward important topics and innovations. They create space for exciting activities.
