Managed Services Provider – reliable, flexible, and
forward-thinking
Our service package combines support activities, classic Managed Services, and consulting services.
Managed Services Provider – reliable, flexible, and
Are you tired of dealing with day-to-day IT issues? We can provide real relief.
Patch management, device compliance, system monitoring – do these and other everyday tasks meet with little enthusiasm from your IT team? Then it’s time to get to know us! As a Managed Services Provider, we take on all those tasks that eat up time, require specific know-how, and sometimes are just plain annoying.
This allows us to relieve your IT team and give your colleagues time for what really matters. It doesn’t matter whether it’s managing your UEM systems, ensuring the smooth operation of your Microsoft environment, or any other IT solution.
OUR SERVICES: Curious about what Managed Services actually look like?
Take a look at the following pages to find out how we can support you as a Managed Services Provider:
OUR OFFERING: Managed Services that do more than just tickets
What do we mean by “Managed Services”? Much more than it sounds like! Our managed services are a smart mix of operational support, classic Managed Services, and consulting.
As an experienced Managed Services Provider, we help you move forward with confidence and scale with your requirements.
SPECIFIC BENEFITS: Your advantages with us as your Managed Services Provider
Our certified colleagues with a genuine passion for IT make life easier for your IT team—and deliver better results.
Time savings for the team
Less day-to-day business, more space for projects.
Flexibility
We support you exactly as you need it.
Reliable operation
Your systems run reliably and securely.
Expert knowledge
Proactive and on demand, without having to build up internal resources.
Future-proof
New features, new opportunities—we think ahead with you.
Predictable costs
Transparent, predictable, fair – you know what it costs.
REFERENCES: : Over 1,000 customers trust us
Over 30 years of experience, over 1,000 customers – 586 of whom we have been supporting for more than 5 years – and over 5 million successfully managed devices in modern workplaces speak for themselves – and for us.
References: : This is what real support for your IT team feels like
“We value the innovative ideas and outstanding expertise of EBF Consultants. Their reliable support also impresses with its quick response times and high level of commitment. We look forward to continuing our long-standing partnership.”
Markus Klann
Organization and Service Officer
Deutsche Rückversicherung AG
“We had a great experience with EBF and EBF Onboarder. Thanks to EBF, we were able to easily migrate over 200 mobile devices from one MDM to another in a short period of time. This made things much easier for us with our small IT team. And the support from EBF was also great. Eric showed me how to migrate the devices, and I was then able to do everything else myself with ease.”
Rashawn Hairston
European IT Client Services IT Manager
James River Air Conditioning Company
“Together with EBF, we successfully implemented Microsoft Endpoint Manager hand in hand. Thanks to the jointly executed project steps and close cooperation, our team was able to learn how to use the new systems at the same time.”
Jan Wienholz
Head of IT Systems
Usedomer Bäderbahn GmbH
“With EBF Onboarder, the EBF team has developed a solution that significantly reduces the workload for IT teams during device migration and ensures the success of migration projects. The EBF experts have already supported countless UEM changes and have a high level of expertise in this area. That’s why we are happy to involve EBF and EBF Onboarder in our customer projects. This is how successful UEM migration works!”
Johannes Althaus
Site manager
Bechtle Deutschland
“They responded quickly and competently to a wide variety of challenges. Even after the project was completed, EBF remains a reliable partner in our day-to-day work.”
Gerhard Schmidt
Workplace Management
Provinzial Rheinland AG
“The EBF migration tool saved us a lot of time and effort! It was a huge advantage for us to be able to carry out the migration in a controlled manner and divide users into groups based on geographical considerations or functions. We are grateful for the excellent support provided by EBF whenever changes or problems arose.”
Chris Mansbridge
IT Project Manager
Fulton Hogan
“EBF, our IT service provider, stands out for its high level of expertise and has been a reliable partner for many years. Thanks to our long-standing collaboration, we are in the fortunate position of being able to submit product requests to EBF – two new features are currently being tested in Q&A, which, among other things, will enable contacts without email addresses to be deleted. We are eagerly awaiting these features and look forward to the extended use of EBF Contacts.”
Dirk Züchner
Head of IT Infrastructure
Richter+Frenzel
FAQ: FAQ about our Managed Services
As Managed Services Provider, we take on time-consuming IT tasks that tie up internal resources—from support to strategic consulting. This noticeably reduces the workload on your IT team and frees up time for more important issues.
With us, Managed Services are much more than usual. We offer you the opportunity to use your quota flexibly: for support activities as well as for classic Managed Services, but also for consulting activities.
Our Managed Services combine IT support, classic Managed Services tasks, and strategic consulting in a flexible service package – e.g., for your UEM system and your Microsoft environments.
CONTACTWant to experience stress-free IT? Contact us.
Let’s discuss how we can support your team and get new things rolling.
