High availability and smooth operation

Operations and support

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Reliable support to fit every need

Corporate IT landscapes are becoming increasingly complex, and IT admins have to handle more and more tasks. To lighten the load and support your IT, we also offer correspondingly first-class support for all solutions. As a result, you can rely on the high availability and smooth operation of the products.

Reliable support services

Once the solutions are up and running, we provide ongoing support to ensure optimal operation.

We precisely define the scope of services, response times, and implementation duration through our Service Level Agreements and adapt them individually to your requirements. This guarantees you full transparency regarding our services.

Support level

Availability

Languages

Maintenance

Updates

Extensions

Troubleshooting

Further development

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Professional Managed Services from EBF

Do you need additional support around the deployment of your UEM system? With EBF’s Managed Services, we support you from implementation to optimized administration and further development.

Satisfied support customers

Your contact at EBF

Get in touch if you’d like to know more about our support services or other Digital Workplace solutions. We will be delighted to advise you and put together a package tailored to your specific needs.

Sascha
Sascha

Your contact at EBF

Get in touch if you’d like to know more about our support services or other Digital Workplace solutions. We will be delighted to advise you and put together a package tailored to your specific needs.