What makes the EBF Onboarder so special?

“Because the migration tool solves what many people struggle with: complex migrations during ongoing operations. Whether iOS, Android, macOS, or Windows—the EBF Onboarder works across systems and, above all, sometimes without the need for a total wipe.”

Guido Strucksberg Product Manager of EBF Onboarder Part of the team for 9 years. When he does migration tests, even his cats get an email address.

From customer support experience, what makes the admins particularly happy about EBF Onboarder?

“The migration is initiated by users, without any admin interaction or night shifts. This reduces the workload for admins and prevents complaints from colleagues about ”work interruptions at inconvenient times.” Automated migration reminders to staff relieve them of communication tasks because the reminders can be timed in the EBF Onboarder. This allows emails to be sent during normal support hours.”

Julian Wannow Support Specialist He has been part of the team for seven years and specializes in the EBF Onboarder. He does what many dream of doing: taking a nap in our wonderful sleeping cabin. We are sure he is dreaming of the next exciting migration project.

“I think it’s particularly cool that reminders can also be sent via text message or push notification. That way, they’re less likely to get lost in the flood of emails and seem more urgent.”

Jerry Amadon Senior Advisor Development Part of the team for 14 years. He disproves the stereotype that developers are shy and work in basements—our Jerry not only stands on a surfboard, but also on stage, inspiring others with his passion for AI.

“And I like our clear dashboard, where administrators can always see the exact migration status of all devices—and intervene early if something gets stuck.”

Guido

Why is demand currently increasing?

“Because migrating from the UEM system is currently on many people’s agenda. There are many reasons for this: cost pressure, increasing security requirements, changed licensing models, and resource shortages. The increase has been noticeable since 2018—first in the US, and now also in Europe and Germany. It makes sense to regularly check whether the current UEM system still meets requirements—or whether there are better alternatives.”

Guido

The EBF Onboarder is unique on the market. Why did EBF recognize this need so early on?

“Thanks to our good customer relationships: At that time, companies from the US approached us because we had already been their trusted IT advisor for many years. That was our first-mover advantage, making us the first on the market with a migration tool of this kind. As IT consultants, we also have the advantage of being familiar with various systems, being independent, and offering managed services—in other words, the whole package with a wealth of experience.”

Michael Fritzsche Head of Development He has been part of the team for 17 years. At home, he is constantly confronted with a dynamic environment, with his wife, two older children, and younger triplets. This means he is ready to take on any challenge at work!

“I think you’re making an important point here: many IT administrators are switching UEM systems for the first time in their professional lives. For us, it’s routine. Not only do we offer the right tool, we have also advised and supported hundreds of companies with their migrations – in a targeted manner, with minimal effort and a manageable time investment. And we are ISO 27001 certified.”

Guido

Julian, you have the final word—why do you enjoy working on EBF Onboarder projects?

“Because EBF Onboarder shows what makes us special as EBF: the interlocking of us consultants with our tool expertise and our knowledge of customers with our product colleagues and developers. Always with the goal of getting the best for our customers together!”

Julian

With this in mind

EBF Onboarder: 10 years. Almost 3 million devices, many satisfied customers. And best of all: you don’t have to fly alone. We’re on board with you.

Get more info about EBF Onboarder

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