Managed Services for Microsoft – less stress, more possibilities

Our service package for Microsoft combines support, classic Managed Services, and consulting.

Request Managed Services

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Microsoft? We can do that. And we do it really well.

Microsoft Intune, Azure, Exchange, SharePoint, Teams & Co. – indispensable in everyday life, complex and time-consuming in the background. That’s why managing roles, rights, and policies in your IT team is probably just as unpopular as compliance and licensing issues.

Then our Managed Services for Microsoft are just what you need. We take on the tasks you want to hand over – so your team has more time for the big picture while your Microsoft environment keeps running smoothly.

OUR OFFERING:

Managed Services for Microsoft – with experience and a comprehensive overview

Managed Services – for us, that means much more than the term suggests!

We provide fast assistance – securely and solution-oriented.

We take routine tasks off your IT team’s hands and keep an eye on the entire Microsoft landscape – providing relief with added value.

Our certified specialists bring a wealth of Microsoft experience, best practices, and ideas for the further development of your Microsoft environment – and, of course, the right answers to your strategic questions.

OUR SERVICES: Our Managed Services for Microsoft

Request Managed Services

  • Initial workshop

    • Status quo analysis of your Microsoft environment
    • Identification of optimization potential, including based on best practices
    • Definition of the scope of services
  • User, role, and rights management

    • Creation of new users
    • Management of rights and groups
  • Exchange management

    • Creating new mailboxes
    • Mailbox management – including access control
  • Authentication management

    • Definition and implementation of various authentication scenarios for context-based access control
  • Microsoft Intune management

    • Management of devices and users
    • Device configuration, enrollment, app distribution
  • Cloud App Security & Defender for Cloud Apps

    • Monitoring and protection of your cloud applications
  • Azure Information Protection & Attestation

    • Classification and protection of documents, emails, etc.
    • Remote verification of the trustworthiness of a platform and the integrity of the binary files executed on it
  • Monitoring

    • Ongoing monitoring of notifications
    • Provision of information
    • Recommendations for action
  • Strategic development

    • Identification of problem areas, including provision of proposed solutions
    • Advice on new features

OUR PACKAGES : Managed Services packages for Microsoft – exactly the right scope for your needs

Together, we will determine the extent to which we can support you. And then we’ll get started!

  • Essentials
    For companies
    with <100 users
    • 2 service credits =
      0,5 h / month
    • Support 9/5
    • 12 months contract term

    €150 / month

  • Basic
    For companies
    with <250 users
    • 8 service credits =
      2 h / month
    • Support 9/5
    • 12 months contract term

    from 450 / month

  • Standard
    For companies
    with >250 users
    • 16 service credits =
      4 h / month
    • Support 15/5
    • 12 months contract term

    from 900 / month

  • Premium
    For companies
    with >250 users
    • 32 service credits =
      8 h / month
    • Support 24/7
    • 12 months contract term

    from 1,800 / month

  • Optional services
    • Additional service credits
    • Monthly, quarterly, or annual service reviews

CONCRETE BENEFITS

Your advantages with us as your Managed Services Provider for Microsoft

Our certified specialists ensure that your IT team can breathe easy and your Microsoft environment runs smoothly.

  • Clear time savings

    Less day-to-day IT, more time for what matters.

  • Flexibility

    We adapt to you—not the other way around.

  • Secure systems

    Your Microsoft environment runs reliably and securely.

  • Expertise

    Proactively applied, available when needed.

  • Keeping an eye on innovations

    We get the most out of every Microsoft update.

  • Clear costs

    Always transparent and easy to calculate.

REFERENCES: : Over 1,000 customers trust us

Over 30 years of experience, over 1,000 customers – 586 of whom we have been supporting for more than 5 years – and over 5 million successfully managed devices in modern workplaces speak for themselves – and for us.

References: : This is what real support for your IT team feels like

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“We value the innovative ideas and outstanding expertise of EBF Consultants. Their reliable support also impresses with its quick response times and high level of commitment. We look forward to continuing our long-standing partnership.”

Markus Klann Organization and Service Officer Deutsche Rückversicherung AG
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“We had a great experience with EBF and EBF Onboarder. Thanks to EBF, we were able to easily migrate over 200 mobile devices from one MDM to another in a short period of time. This made things much easier for us with our small IT team. And the support from EBF was also great. Eric showed me how to migrate the devices, and I was then able to do everything else myself with ease.”

Rashawn Hairston European IT Client Services IT Manager James River Air Conditioning Company
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“Together with EBF, we successfully implemented Microsoft Endpoint Manager hand in hand. Thanks to the jointly executed project steps and close cooperation, our team was able to learn how to use the new systems at the same time.”

Jan Wienholz Head of IT Systems Usedomer Bäderbahn GmbH
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“With EBF Onboarder, the EBF team has developed a solution that significantly reduces the workload for IT teams during device migration and ensures the success of migration projects. The EBF experts have already supported countless UEM changes and have a high level of expertise in this area. That’s why we are happy to involve EBF and EBF Onboarder in our customer projects. This is how successful UEM migration works!”

Johannes Althaus Site manager Bechtle Deutschland
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“They responded quickly and competently to a wide variety of challenges. Even after the project was completed, EBF remains a reliable partner in our day-to-day work.”

Gerhard Schmidt Workplace Management Provinzial Rheinland AG
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“The EBF migration tool saved us a lot of time and effort! It was a huge advantage for us to be able to carry out the migration in a controlled manner and divide users into groups based on geographical considerations or functions. We are grateful for the excellent support provided by EBF whenever changes or problems arose.”

Chris Mansbridge IT Project Manager Fulton Hogan
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“EBF, our IT service provider, stands out for its high level of expertise and has been a reliable partner for many years. Thanks to our long-standing collaboration, we are in the fortunate position of being able to submit product requests to EBF – two new features are currently being tested in Q&A, which, among other things, will enable contacts without email addresses to be deleted. We are eagerly awaiting these features and look forward to the extended use of EBF Contacts.”

Dirk Züchner Head of IT Infrastructure Richter+Frenzel

CONTACTReady to get started with Microsoft? Contact us.

Let’s discuss how we can support your team and get things rolling.

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