Managed services - complex tasks in good hands

Take the pressure off your IT team and boost your innovative strength. We’ve got your back.

Internal IT teams face major challenges - managed services are the solution

IT teams face major challenges – particularly when it comes to implementing modern working environments. After all, the requirements of companies and employees change just as quickly as the technologies themselves, while security risks increase and the pressure continues to grow due to the high relevance of the topic. All of this is made even more difficult by the shortage of skilled workers, which is becoming increasingly noticeable.

Relieving the burden on IT and creating more space for innovative activities is therefore an issue for many companies. An important topic for which our Managed Service offerings are a good solution.

Managed service offers from EBF

As part of a managed service, we take on services that help you to exploit the full potential of your technologies – both in the short, medium and long term. The activities usually involve recurring tasks in a clearly defined area and scope – activities that are extremely important for a modern workplace, but take up a lot of time and require expertise. Outsourcing these issues allows your IT team to focus on core topics.

Managed Services for Security

If the worst comes to the worst, things have to move quickly. We define automatic response mechanisms, keep an eye on security-relevant notifications and recommend whether and how you should react. This allows you to correctly assess risks and take appropriate measures or implement them automatically. Whether Microsoft Azure Sentinel, BlackBerry Cylance, Protect or Guard – we serve a wide range of solutions.

Managed Services for Microsoft

We reduce the complexity of Microsoft technologies for you – whether it’s Azure, Exchange, Intune, SharePoint or Teams. We manage all these platforms, including roles, rights, groups and mailboxes, and also control the authentication options for you.

Managed Services for Migrations

The migration from one UEM system to another is largely automated with the EBF Onboarder. However, there is a way to make the process even easier: with our Migration Managed Services. It only gets easier with our Managed Services: We set up the migration for you, prepare the communication with your users, plan migration phases, initiate the migration and carry out the reporting.

Managed Services for UEM

There are many tasks associated with a UEM system. We take care of most of this for your IT department. We ensure smooth user and device management as well as configuration and app management for all operating systems – for Microsoft Intune, Jamf, Ivanti, BlackBerry, Relution as well as Workspace ONE UEM.

Managed Services for eSIM

Managing eSIMs is child’s play with the eSIM Business Manager from Deutsche Telekom and EBF. It only gets easier thanks to our Managed Services – especially for large numbers of devices. We take care of the distribution of new numbers and eSIMs for you, saving you a lot of time.

Managed Services for Samsung Knox

The Samsung Knox Suite offers extensive options for the entire device lifecycle. Our Managed Service offering includes Samsung Knox Enrollment, Configure, Manage and E-Fota services to ensure successful rollout and management of devices as well as software updates.

Benefits of EBF's managed services

Clearly defined

Together, we define which tasks we should take on and make clear arrangements for this, which we secure with a service level agreement.

Transparent

We regularly provide you with an insight into the activities carried out and point out any problem areas identified.

Experienced

Thanks to our expertise, a standardized approach and large network, we can implement tasks quickly, efficiently and error-free and are informed of changes at an early stage. We also master a high level of complexity with ease.

Flexible and calculable

We support you in exactly the way you need – and that’s exactly what you pay for. There are no unnecessary costs. If necessary, you can easily adjust your quotas.

Successful

We know exactly what we are doing and implement requirements optimally and quickly. In this way, we contribute to a positive internal image of your IT department.

implementation

Boosting inovation

The resources freed up internally can be used to drive forward important topics and innovations. They create space for exciting activities.

Whitepaper: The potential of managed services in the UEM sector

Read our white paper to find out whether managed services make sense for your company. We explain the potential and highlight the IT challenges involved in implementing modern working environments.

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