How the UEM changeover works almost automatically
The migration from one UEM system to another is largely automated with the EBF Onboarder. However, there is a way to make the process even easier: with our Migration Managed Services. However, there is a way to make the process even easier: with our Managed Services for Migrations.
We take care of all the migration steps for you and contribute our experience from numerous projects. This takes the pressure off your IT team, which can concentrate on other activities, and increases efficiency.
Our Managed Services for Migrations offering
Whether you want to switch to Microsoft Intune, Ivanti EPMM/Neurons, Workspace ONE UEM, BlackBerry, Jamf, MaaS360 or Google G-Suite – we take care of your UEM migration from initial configuration to project completion.
The following activities are usually part of our Managed Service offering:
Initial workshop
In an initial workshop, we determine your requirements and highlight best practices – e.g. for planning migration phases or sending emails via your SMTP server. On this basis, we determine the exact scope of services.
Configuration
We make the necessary preparations in your source and target systems, configure the SMTP server and set up the EBF Onboarder tenant for you so that all your requirements are taken into account.
Setting up the migration project
Setting up the migration project We create all the projects associated with the migration project for you – from the pilot project to the individual projects, e.g. for different device types or national companies.
Communication
We prepare all communication with your users. From an info email to the call for migration and reminder emails to the success message, your users will be well informed.
Start of the Migration
We initiate the migration of the individual projects and adhere exactly to your schedule.
Monitoring
We track the migration progress for you and pass on the status to you. This keeps you well informed – including any possible anomalies.
The right scope for your needs
With our Managed Service offers, you can choose from various packages and add optional modules as required.
Basic
Managed Services
Suitable for companies with <250 users
- 10 Service Credits = 2,5h per month
- Support 9/5
- 12 months contract term
Standard
Managed Services
Suitable for companies with >250 users
- 20 Service Credits = 5h per month
- Support 15/5
- 12 months contract term
Premium
Managed Services
Suitable for companies with >250 users and a need for extended support times
- 40 Service Credits = 10h per month
- Support 24/7
- 12 months contract term
Optional
Additional services
- Additional service credits
- Quarterly service review
- Monthly service review
Optional
Calculation according to price / device
Suitable for companies with >500 users
Calculation depending on the project size
Benefits of EBF's Managed Services
Clearly defined
Together, we define which tasks we should take on and make clear arrangements for this, which we secure with a service level agreement.
Transparent
We regularly provide you with an insight into the activities carried out and point out any problem areas identified.
Experienced
Thanks to our expertise, a standardized approach and large network, we can implement tasks quickly, efficiently and error-free and are informed of changes at an early stage. We also master a high level of complexity with ease.
Flexible and calculable
We support you in exactly the way you need – and that’s exactly what you pay for. There are no unnecessary costs. If necessary, you can easily adjust your quotas.
Successful
We know exactly what we are doing and implement requirements optimally and quickly. In this way, we contribute to a positive internal image of your IT department.
Boosting inovation
The resources freed up internally can be used to drive forward important topics and innovations. They create space for exciting activities.
