Automated migration from UEM systems
How to change a Unified Endpoint Management system
Already using a Unified Endpoint Management system to manage devices in your company, but you’d like to switch to another system or from an on-premise to a cloud solution? But switching seems like far too much effort? We have come up with the perfect solution for your needs: the EBF Onboarder.
Migrate to leading UEM solutions
EBF Onboarder provides a largely automated method for switching to leading UEM solutions offered by MobileIron, Microsoft, VMware, BlackBerry, and IBM. The migration process can be initiated from a range of different systems, such as Cisco Meraki, Citrix XenMobile, Good, jamf, Sophos, or Soti, plus MaaS360, BlackBerry® UEM, VMware Workspace ONE, Microsoft Intune, or MobileIron. It even supports switching from an on-premise to a cloud solution.
The EBF Onboarder migrates devices from the source to the target system. This ensures a smooth transition in a very short timescale, with minimal effort for your IT team.
Your IT team can use the EBF Onboarder platform to prepare quickly and easily for the migration process and select the devices to be migrated.
The IT team notify the users that the migration process is ready to proceed.
The users can then initiate the process at a time of their choosing via a clear and intuitive interface.
Your IT department can view the migration status at any point during the proceedings.
EBF Onboarder benefits
Relief of the IT
The automated migration requires little support from your IT department.
The migration succeeds within a short time – even with large quantities of devices.
You save costs due to low personnel costs, downtimes and risks of errors.
Your IT department always has an overview of the migration status.
EBF Onboarder FAQ
Which systems can be used as source systems for migration?
Migration is possible from a number of source systems including Cisco Meraki, Citrix XenMobile, Good, Sophos, Soti, jamf, MaaS360, BlackBerry®UEM, VMware Workspace ONE (VMware Airwatch), Microsoft Intune, MobileIron (Cloud and Core). We are continuously expanding the list of systems – based on your requirements.
Which systems can be used as target systems for migration?
We make it possible to migrate to the leading UEM systems: MobileIron (Cloud and Core), Microsoft Intune, VMware Workspace ONE (VMware Airwatch), BlackBerry On-Premise (V12), MaaS360, jamf. We are continuously expanding the list of systems – based on your requirements.
Can EBF Onboarder be used to move devices from one Microsoft Intune tenant to another?
Yes, EBF Onboarder can migrate devices from one Microsoft Intune tenant to another. But this is only possible with a change of the mail domain, as there can’t be more than one tenant with one domain. Companies have to use the transformation function (migration details) to transform the users’ mail addresses.
Can EBF Onboarder be used for Android Enterprise managed devices?
How does the EBF Onboarder work for Apple DEP or Google Zero-touch supervised devices and users who have a certificate-based authentication?
EBF Onboarder will not use Apple DEP or Google Zero-touch authentication in case of a none-wipe migration. If you want to use the full Apple DEP or Google Zero-touch experience, you can use the target option “Managed Enrollment” which initiates a wipe. You can still keep track of the migration status on the dashboard and users can still determine the time of migration, but they will lose their data due to the wipe. You can also use the EBF Onboarder without resetting to the factory settings. In this case, Apple DEP or Google Zero-touch authentication is not used. The status “Supervised/Supervised” remains and the MDM will have full functionality afterwards – just like a regular Apple DEP or Google Zero-touch device.
Can EBF Onboarder be used for heterogeneous device landscapes - including DEP and none-DEP supervised devices?
Yes, EBF Onboarder can migrate DEP and non-DEP devices without problem. Please note that with iOS 12.2 non-DEP devices require an additional manual step during migration. Read more about that here: https://ebf.com/en/ios-12-2-update-important-change-in-the-mdm-registration-process/
Does EBF Onboarder also migrate the Apple VPP licenses?
No, this is not done by EBF Onboarder. This is part of the retiring and registration process on the MDM source server. You must configure the VPP connection prior to the migration process.
Can personal data be lost during migration?
If “Managed Enrollment” is used, the device is completely deleted. All other forms of migration with standard processing functions only affect the company data.
Can EBF Onboarder have access to personal data during migration?
No, EBF Onboarder does not get access to any personal data on the device without user consent.
Can you provide us with a POC to test migration?
Yes, you can get 20 licenses for free for the trial of EBF Onboarder on any server per company.
What is the maximum batch size?
The maximum batch size should not exceed 1000 devices due to performance and overview.
Is the EBF Onboarder a cloud service or does it require on-premise infrastructure?
The EBF Onboarder platform is a secure shared cloud server. A dedicated tenant can be set up for you in a very short amount of time. The on-premise version can also be provided upon request.
How long does the migration take?
The migration takes only a short time – even with large quantities of devices. The exact duration depends on the number of devices, the number of simultaneously migrated devices, your network capacity, the location of your devices, and the availability and resources of your source MDM server. Once we know your circumstances and requirements, we can give you an accurate estimate.
What is the average time for the migration of ONE device?
The migration takes from 3 to 10 minutes. The exact time depends on the number of simultaneously migrated devices, your network capacity, the location of your devices, and the availability and resources of your source MDM server.
Can we restart a migration that failed on the device?
Yes, in rare cases it may happen that the migration is not completed (for example when the retiring process takes longer than expected and is cancelled or when the registration is not completed during migration). In such cases, the EBF Onboarder migration can be restarted from the device and will continue where it was paused in order to finish the migration.
Want to find out more?
Your contact at EBF