Comprehensive and professional managed services

Managed Services

Managed Services mobile devices

We relieve the burden on your IT with our Managed Services

The number of IT solutions and mobile devices in companies is constantly increasing  – accompanied by many changes in the framework conditions. The administration and maintenance of the devices therefore requires special know-how and ties up a lot of resources.

With our Managed Services, our experts support you in the everyday use of your UEM system.

EBF Managed Services: Unified Endpoint Management

EBF is a long-standing expert in the field of Mobile Device Management and Unified Endpoint Management. Leveraging our in-depth knowledge of the technologies, we provide customized managed services to organizations deploying MobileIron, Microsoft Intune, Jamf, VMware Workspace ONE, or Blackberry® UEM.

We stand by your side from the implementation and optimized administration to the further development of the UEM system. Working in many areas, our experts can take over various tasks from you, support your team on a day-to-day basis in the event of problems and challenges, and continuously adapt the system to changing requirements.

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Our services within the scope of Managed Services

Initial workshop

  • In two consulting days, we will prepare everything for an optimal Managed Services takeover. Together with you, we capture the status quo of your used platform and check the technical functionality of your current configuration. We point out possible optimization potentials and discuss best practices and new features that represent added value for you.

Configuration

  • We can create, modify or delete groups, policies, and permissions (e.g., WLAN configuration, password standards, or camera policies).

User- and devicemanagement

  • Assignment of configurations to users and end devices
  • Adaptation of the enrollment process with Apple-DEP, Android Zero Touch, or Knox Mobile Enrollment
  • Support for onboarding and offboarding of devices

App management

  • Publishing, deployment management of public and in-house apps
  • App wrapping
  • Upload to the enterprise app store
  • Reporting
  • Leveraging the Volume Purchasing Program

EBF Managed Services: your benefits

  • Reduced workload for your IT
  • Support from experienced UEM experts
  • Continuous optimization of your system according to best practices
  • Assurance of stable operation and high availability
  • Plannable costs
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Your contact at EBF

Contact us if you would like to learn more about our managed services. We will be delighted to advise you and put together a package tailored to your specific needs.

Contact us
Sascha
Martin

Your contact at EBF

Contact us if you would like to learn more about our managed services. We will be delighted to advise you and put together a package tailored to your specific needs.

Contact us

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