MS O365 Sync
Salesforce sync

Your business contacts
at the reach of your hand

Synchronise global address list (GAL) on iOS, iPadOS and Android devices

EBF Contacts product features

Caller ID

For incoming calls from professional contacts, the names of the callers and their companies are automatically recognized by EBF Contacts and displayed on the screen – without having to save them first.

Secure protection for sensitive contact data

EBF Contacts securely stores company and customer contacts on smartphones using encryption and in compliance with GDPR. App users can conveniently authenticate themselves using a password, Face ID, or Touch ID.

Displaying contact data

All professional contacts can be displayed with details such as name, profile picture, telephone number, e-mail address and position. Your employees can call their contacts via Teams or by phone from this view, or they can send a text message or e-mail.

Searching for contacts

Colleagues can be found by name, company name, e-mail address, or telephone number. For internal contacts, the line manager is also displayed in the contact details – a good hint if the desired contact is not available.

More than just a mobile address book

All of your business contacts are always up to date and in one place on your mobile device – with EBF Contacts. The app is much more than just an address book on iOS, iPadOS and Android devices that regularly synchronizes with the global address list or your CRM system. Features like automated caller ID improve availability, productivity, and communication among your employees – offering you a distinct competitive advantage in an era of hybrid and mobile work.

Synchronize Global Address List

Which data sources can be connected?

To utilize EBF Contacts’ functions, the app must synchronize contacts from data sources. Of course, it is also possible to connect multiple data sources.

Hosting in EBF Cloud

Interfaces to common applications

Exchange O365, On-Premise, and the HubSpot CRM system can be connected to EBF Contacts quickly and easily via an API. The data from these sources is automatically synchronized on a regular basis.

User und Device Management

EBF Contacts makes it easy to connect additional sources

The connection of all other data sources such as Salesforce,
Active Directory or other is also possible. For this
the data must be exported in CSV or JSON format and
must be provided as a ZIP archive. Powershell scripts
can be used to automatically keep the data up to date.

What EBF Contacts offers

Better accessibility and networking

With EBF Contacts, your employees can carry all their professional contacts in their pocket, accessible at any time. They can also access up-to-date contacts in offline mode and work on their iOS, Android, or iPadOS devices from anywhere. EBF Contacts makes reaching customers and colleagues effortless. Should a contact be unavailable, an alternative contact within the organization can be displayed with just one click.

Reduction/identification of
spam calls

EBF Contacts identifies calls from relevant professional contacts, which makes it easier to quickly detect those that are not. This saves time and ensures your employees no longer have to contend with unwanted spam calls.

Greater
productivity

EBF Contacts streamlines your employees’ daily tasks by automating address book maintenance in the background – yet another feature that saves valuable time. There’s no need to memorize numbers or question whether an incoming call is from a customer – EBF Contacts identifies and displays the caller’s name and company automatically. Now frustration due to outdated data is also a thing of the past.

Comprehensive product documentation

For detailed technical information on EBF Contacts, refer to our product documentation. It also provides guidance to assist with implementation.

FAQs

Yes, it is possible to use multiple data sources simultaneously. For example, you can integrate your GAL from O365 or Exchange On-Premise with your customer contacts from HubSpot, along with additional contacts from a ZIP file in CSV or JSON format.

EBF Contacts is compatible with a variety of Unified Endpoint Management (UEM) systems. These systems include Ivanti EPMM, Microsoft Intune, Workspace ONE, Jamf, and BlackBerry Enterprise Server.

Yes, EBF Contacts also runs on tablets. On Android tablets, caller ID functionality is available as long as the device supports full telephony.

When EBF Contacts is operated through a UEM system and a work profile is set up on Android, contact data cannot be accessed by other apps provided it is configured properly.

No, logging in with Kerberos is not yet supported.

Yes, contacts saved in EBF Contacts can be reached through the Teams app. You can initiate an audio or video call directly from the EBF Contacts app if Teams is set up within the company.

Yes, the data is stored securely and encrypted on the device, making it available for caller ID even without an Internet connection.

Yes, for O365, it is possible to filter the contact data for specific Active Directory groups.

For caller identification, it is essential to store phone numbers in the international format.

EBF Contacts has been tested with Apple CarPlay and Android Auto, enabling caller ID while driving.

More than

1000 +

User

Rating

0

Download app

Get a first impression of the app by downloading the demo version. After exploring, feel free to contact moc.f1721293511be@se1721293511las1721293511 to request a full demo of the solution.

Enterprise Mobility Newsletter

We keep you up to date on the topics of Enterprise Mobility and Digital Workplace

EBF-Mobility-Newsletter_EN_xs
Skip to content